Note: due to the recent release of the site, our terms and conditions and privacy policy are currently still being modified. You can contact us for any request concerning these.
1. Terms of Use
These terms of use (together with the documents referred to in it) (the “Terms of Use”) set out the terms and conditions on which you may make use of our website livha.org (designated in these terms of use by the “Site”) including member area my.livha.org, whether as a guest or as a registered user (a “Member”), as well as the purchase of products or services that are offered on this Site. Use of the Site includes accessing, browsing, downloading documents or registering to use the Site.
Please read these Terms of Use before you start using the Site, as these will apply to your use of the Site. By using the Site, you confirm that you accept these Terms of Use and that you agree to comply with them.
2. Other applicable terms
These Terms of Use should be read in conjunction with our Website Privacy Policy, which also applies to your use of the Site. Our Privacy Policy sets out the terms on which we process any personal data we collect from you or that you provide to us.
3. Information about us
The Site is owned and operated by LIVHA – associaçao Living Harmony (designated in these terms of use by “Livha”), registered in Portugal under NIPC number 516 030 434, and having its registered office at Rua Zeca Afonso, n.º 16 – 1º G, 7800-522 Beja, Portugal. To contact us, please visit our contact page.
4. Payment Terms
Access to products and services available on the Site may be subject to one-time payment, recurring payments, or trial periods, or any combination of these. In such case, the service or product is provided as long as the terms for purchased are fully respected by the one making the purchase. In the case of a product or service accessed through a recurring payment, Livha will automatically process your recurring fee at the frequency agreed.
5. Free Trial
For products and services offering a trial period, a member will have access to the product/service with no charge until the end of such period. At the end of this trial period, payments will commence, according to the type of subscription agreed upon at the beginning of the trial period.
If the user decides to cancel the subscription during the trial period, he/she will continue to have access to the program until the date & time the first payment was due.
We reserve the right to terminate trials at any point, in agreement with our “termination and limitation of memberships” policy, which is outlined below.
6. Prices
We reserve the right to change the price of a subscription. If this situation occurs, we will give you a full months’ notice of any upcoming price change and will make it very clear when the price change will take effect and how much your subscription will cost after the said change. During this period, you will have your usual right to terminate your subscription in accordance with the membership terms, conditions and rules. If you do not terminate the membership by the date given to you in the notice, the price of your membership will be changed in accordance with the notice.
7. Cancellation for subscriptions
In case you have a subscription involving a recurring payment, you have the right to cancel this subscription at any time, given that the initial mandatory period of subscription (if there is any) has been fully completed. To proceed to cancellation, log in to my.livha.org and cancel the product or service, or contact us directly, and we will proceed to the cancellation for you. This will terminate access to the product or services accessed through this subscription.
If you cancel your subscription, you will still continue to have access to the product or service and its content until the next renewal date after cancellation, unless expressed otherwise.
If your regular payment linked to the subscription fails, this will automatically put the subscription on hold, meaning that you will no longer have access to the product or service linked with this subscription, until such payments resume. If the payment can’t be proceeded, attempts to proceed the payment again will be automatically done. If 3 attempts fail in a raw, the subscription will be automatically cancelled. If you are aware that a payment is going to fail for a short period of time (for instance due to a credit card activation delay), please feel free to contact us so that we can facilitate the continuation of your subscription.
8. Refund
According to European law, for products and services offered on the Site that are Digital (online courses, online events, etc), there is no possibility for refund once access is given to the product or service
In case you face a technical issue, preventing access to the product or service, or degrading its use to a point where it stops working, we kindly ask you to contact us through the contact page, in order to ask us if we can fix the problem.
If the problem persists, you will be entitled to get a price reduction or get a refund (in case of recurring payment, this reduction or refund applies only to current subscription period).
9. Changes to the Site
Livha may update its Site from time to time and may change the content at any time. However, please note that any of the content on the Site may be out of date at any given time or contain errors. If you encounter such errors, you are most welcome to notify us, so that we might take actions to update it at our discretion, by using the contact form of the Site. However please note that Livha is under no obligation to update the Site, and Livha does not guarantee that the Site, or any content on it, will be free from errors or omissions.
10. Site Access
For products and services, Livha grants you a license to access and make personal use of these products or services as long as you comply with these terms and conditions and in case of a subscription, if you keep up with the recurring payment agreed upon at the time of signing up. The account created upon signing up can only be used by the individual whose details were initially submitted. An account shall not be transferred or used by another individual.
11. Your account and password
If you choose to register as a Member, you will need to create a login and a password. You must treat such information as confidential. You must not disclose it to any third party.
Livha has the right to disable any user login or password, whether chosen by you or allocated by the Site, at any time, if you have failed to comply with these Terms of Use.
12. Intellectual property rights
Livha is the owner or the licensee of all intellectual property rights on the Site, relating to content generated by Livha. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print one copy, and may download extracts, of any page(s) from the Site for your personal use and you may draw the attention of others within your relatives to content posted on the Site.
You must not modify the paper or digital copies of any materials you have printed or downloaded in any way, and you must not use any illustrations, photographs or any graphics separately from any accompanying text.
Livha’s status (and that of any identified contributors or Members) as the authors of content on the Site must always be acknowledged.
You must not use any part of the content on the Site for commercial purposes without obtaining prior written permission to do so from Livha or its Members.
13. Uploading content to the Site
Whenever you make use of a feature that allows you to upload content to the Site, or to make contact with other Visitors or Members of the Site, you must comply with the standards set out in these Terms of Use.
Visitors and members may post/share content as long as it is not obscene, cursing, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.
Any content you upload to the Site is shared with the community of members and as such will be considered non-confidential and non-proprietary, and Livha and other members have the right to use, copy, publish, and disclose to third parties any such content.
In case a third party is claiming that a content posted or uploaded by you to the Site constitutes a violation of their intellectual property rights or of their right to privacy, Livha can be required to cooperate with this third party and disclose your identity.
Livha will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other Member of the Site.
Livha has the right to remove any post you make on the Site if, in its opinion, your post does not comply with the standards set out in these Terms of Use.
14. Misuse and security
Livha does not guarantee that the Site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access the Site. You should use your own virus protection software.
You must not misuse the Site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful, or proceed to denial-of-service (DOS) breach. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site.
15. Termination and limitation of memberships
The social and community features on my.livha.org is a benefit for community members who follow reasonable rules and treat other community members well. We hope that you will be with us for a long time. But we may, using reasonable discretion, decide whether or not your use of the Site complies with these terms. your account can be limited, suspended or terminated at any time for any reason, including, but not limited to, the ones mentioned below.
if you breach these terms;
if you act in a way that does not align with the values we shared;
if you act in a way that could cause us or our members harm or offence.
In case of account limitation, it can consist in limiting you access to certain functionalities of the Site, while maintaining access to others (for instance social features, like limit access to forum publications).
In order to stay in compliance with the terms of use, please note that this can imply a limitation, suspension or cancellation of access to certain features of a product/service, or in certain cases to a full product/service that you purchased or subscribed to.
16. Linking to the Site
You may link to the Site provided you do so in a way that is fair and legal and does not damage Livha’s reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on Invest Livha’s part where none exists. You must not establish a link to the Site in any website that is not owned by you, except for social and other sites with user-generated content. Livha reserves the right to withdraw linking permission. If you wish to make any use of content on the Site other than as set out above, please contact us through the contact page.
17. Third party links and resources in the Site
Where the Site contains links to other websites and resources provided by third parties, these links are provided for your information only. Livha has no control over the contents of those websites or resources.
18. About the information published on the Site
The content on the Site is provided for general information purposes only. It is not intended to amount to specialist or professional advice, whether on health and mental health matters. You must at your discretion obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.
Although Livha makes reasonable efforts to update the information on the Site, Livha does not give any representations, warranties or guarantees, that the content on the Site is complete or up-to-date.
19. Limitation of liability
Livha does not express warranties or representations as to the quality and/or accuracy of the Content, the Site or the Services, and Livha expressly disclaims any implied warranties, conditions and/or representations, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the full extent permissible under applicable law.
Livha will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with (i) use of, or inability to use, the Site and (ii) use of or reliance on any content displayed on the Site. Livha will not be liable for (i) loss of profits, sales, business, or revenue, (ii) business interruption, (iii) loss of anticipated savings, (iv) loss of business opportunity, goodwill or reputation and, more generally (v) any indirect or consequential loss or damage.
Livha will not be liable for any loss or damage caused by a virus, distributed denial-of-service (DOS) attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it. Because some states/jurisdictions do not allow exclusions as broad as those stated above or limitations of liability for consequential or incidental damages, the above limitations may, in whole or in part, not apply to you. If you are not satisfied with any clause of these terms, as your sole and exclusive remedy you may discontinue using the Site.
Livha may, from time to time, provide opportunities to Users of the Site to purchase products and services from third parties. Websites of those third parties are subject to terms and conditions different from those applicable to the Site and it is your responsibility to ensure that you have read and understood them. Livha makes no warranty concerning, is not responsible for any third party provided goods or services, and you agree that any recourse for dissatisfaction or problems with those goods or services will be sought from the third party provider and not from Livha.
20. Changes to these Terms of Use
Livha may revise these Terms of Use at any time by amending this webpage. Please check this webpage from time to time to take notice of any changes Livha made.
21. Applicable law
These Terms of Use (and any non-contractual disputes or claims arising out of or in connection therewith) are governed by Portuguese law. You agree to the exclusive jurisdiction of the courts of Portugal.
